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Frequently Asked Questions (FAQ’s)

Clear Sky Wellness, PLLC / Frequently Asked Questions (FAQ’s)
What Urgent Care Conditions Do You Treat?

Urgent Care Conditions Clear Sky Wellness, PLLC can treat:

  • Upper respiratory infections (colds, flu, sinus infections)
  • Sore throat (including possible strep throat)
  • Urinary tract infections (UTIs)
  • Ear infections and ear pain
  • Pink eye (conjunctivitis)
  • Skin infections (cellulitis, abscesses, infected cuts)
  • Nausea, vomiting, or diarrhea
  • Sinus pain or congestion
What Visit Types Do You Offer?

The Visit Types Clear Sky Wellness, PLLC Provides:

  • Urgent Care
    • Telehealth
  • Mental Health
    • Telehealth
    • In Person
      • Detroit Lakes, Minnesota
      • Richwood, Minnesota
      • Inquire about in home visits
Do You Accept Medical Insurance?

Clear Sky Wellness, PLLC does not accept medical insurance.

What Are The Main Patient Benefits Of A Cash-Based Practice?

It allows for:

  • Upfront, clear pricing
  • More time and attention during visits
  • Faster access and flexible scheduling
  • Less administrative hassle
What Is A Cash-Based (Cash Pay) Practice?

A cash-based primary care practice is a clinic where you pay directly for your visit or service, rather than the clinic billing your insurance company. Prices are  shared up front so you know what to expect.

Will My Provider Spend More Time With Me?

Often, yes. This is because we are not built around insurance documentation and high-volume scheduling.

What Payment Methods Do You Accept?

Clear Sky Wellness, PLLC accepts that following payments:

  • Cash (in person only)
  • Check (in person only)
  • Credit Card
    • American Express
    • Discover
    • Master Card
    • Visa
  • Debit Card (ACH)
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
What Mental Health Conditions Do You Treat?

Mental health conditions Clear Sky Wellness, PLLC treats:

  • Depression, dysthymia
  • Anxiety, panic, OCD
  • PTSD/trauma-related symptoms
  • Bipolar spectrum (non-acute)
  • ADHD (adolescent & adult)
  • Insomnia and sleep issues
  • Perinatal mood/anxiety (as appropriate)
  • Adjustment, grief, stress reactions
What Mental Health Services Do You Offer?

Clear Sky Wellness, PLLC offers the following for mental health:

  • Comprehensive psychiatric evaluations (60–75 min)
  • Medication management with shared decision-making
  • Brief therapeutic support (CBT-informed skills, psychoeducation)
  • Care coordination with primary care/therapists (with consent)
  • Measurement-based care (PHQ-9, GAD-7, etc.)
  • Telehealth urgent visits for non-emergent mental health concerns
How Does Telehealth Work?

Clear Sky Wellness, PLLC provides:

  • Secure video from home or work
  • Clear care plans after each visit
  • Messaging for brief clarifications between appointments
What Ages Do You Treat?

Clear Sky Wellness, PLLC provides care for patients of all ages, but some providers only see adults.

What States Are You Licenced To See Patients?

Clear Sky Wellness, PLLC can provide care for patients in the following states:

  • Hawaii
  • Minnesota
  • North Dakota
  • Wisconsin
What States Can You Write Prescriptions (Non-controlled)?

Clear Sky Wellness, PLLC currently prescribes non-controlled substances in:

  • Hawaii
  • Minnesota
  • North Dakota
What States Do Your Write Prescriptions For Controlled Substances?

Clear Sky Wellness, PLLC currently prescribes controlled substances in:

  • Minnesota
Do You Offer Treatments Beyond Prescription Medications?

Yes. In addition to prescription medications when appropriate, we may also recommend evidence-informed supplements, therapy options, and lifestyle changes (such as sleep, nutrition, movement, and stress support). Our approach is whole-person and root-cause oriented.

What Is RxSavings?

RxSavings helps patients save money on prescriptions by giving them access to real-time discounts and pharmacy price comparisons before their prescription is sent. It reduces cost-related delays and helps providers ensure patients can afford their medication.

What to Expect: After your provider sends your prescription, you may receive a secure text message with a link to view savings options. You can compare prices and select a coupon to apply at your pharmacy.

If You Do Nothing: Your prescription will be filled without a coupon. You may also opt-out of these texts at any time by replying, “STOP.”

If You Select a Coupon: The coupon details will be included in your text message, and you can show them at your chosen pharmacy to receive the discount.

Benefits

  • Patients can save money and compare prices before picking up their medication.
  • Providers reduce the number of cost-related calls and messages and pharmacy change
  • requests.
  • Pharmacies process the coupon automatically, helping avoid delays in filling prescriptions.
How Do I Access the Akute Health Patient Portal?

To view your health records, upcoming appointments, lab results, and more, you can use the Akute Health Patient Portal on the web or through our mobile app.

Option 1: Use the Web Portal

Visit portal.akutehealth.com

How to Sign Up (First-Time Users)

Sign-up only needs to be completed once.

  1. Click Sign Up
  2. Enter your date of birth and the unique activation code that your clinic emailed you
  3. Create a secure password

After signing up, you’ll be able to log in anytime using your email and password.

Tip: If you haven’t signed up yet, logging in will not work. Be sure to complete the sign-up process first.

How to Log In (Returning Users)
  1. Go to portal.akutehealth.com
  2. Enter your email and password
  3. Click Log In

Reminder: You must log in at portal.akutehealth.com. The main site (akutehealth.com) is for providers and won’t work for patients.


Option 2: Use the Mobile App

You can also download the Akute Health app from the App Store or Google Play. The app offers the same functionality as the web portal and may be more convenient for quick access.

Just search “Akute Health” in your app store and log in using your email and password after completing the initial sign-up.

What Information Can I access Through The Akute Health Patient Portal?

Overview of Features

Once logged in, you will land on your Appointments tab. From the left sidebar, you can explore:

  • Appointments: Schedule new visits and view upcoming and past appointments.
  • Labs: View past test results and trends
  • Vitals: See height, weight, BMI, blood pressure, and more
  • Notes: Review provider visit notes and print them
  • Medications: See current and past prescriptions
  • Messages: Send and receive secure messages from your clinic
  • Manage Billing: Update payment info, see invoices, and review your agreement details
  • Documents: Access shared documents

At the bottom right, click the green plus sign to schedule a follow-up appointment.

You can log in on desktop or mobile (via the Akute Health app) — the layout is clean, simple, and mobile-friendly.

Patient Portal
What Is Hint?

Hint serves as Clear Sky Wellness, PLLC’s patient management and billing platform.

How Do Patients Access and Manage Their Invoices, Payment Methods, and Agreements?

To manage your invoices, payment methods, and agreements, visit the Patient Portal:  Patient Portal

What Is A Wellness & Lifestyle Coach?

A wellness and lifestyle coach helps people make sustainable changes to improve their overall well-being—things like nutrition, movement, sleep, stress management, routines, and mindset.

They typically:

  • clarify your goals (more energy, better sleep, weight support, less stress, healthier habits)
  • help you build realistic plans and routines
  • provide accountability, motivation, and problem-solving
  • track progress and adjust strategies over time
What Is Eye Movement Desensitization and Reprocessing (EMDR)?

MDR (Eye Movement Desensitization and Reprocessing) is a structured psychotherapy used to help people recover from trauma and other distressing life experiences. It’s based on the idea that some memories get “stuck” in a way that keeps triggering intense emotions, body sensations, and negative beliefs. EMDR helps the brain reprocess those memories so they become less upsetting and less triggering.

How EMDR works (in simple terms)

In EMDR, you briefly focus on a distressing memory while doing bilateral stimulation—most commonly:

  • guided eye movements (following the therapist’s fingers/light)
  • or alternating taps
  • or alternating sounds

This dual attention (memory + bilateral stimulation) often reduces the emotional charge and helps the memory feel more like something that happened in the past rather than something you’re reliving.

What it’s used for

Common reasons people seek EMDR include:

  • PTSD and single-incident trauma (accidents, assaults)
  • complex trauma / childhood adversity
  • anxiety, panic, phobias
  • grief and complicated loss
  • medical trauma
  • distressing memories tied to depression or low self-worth

What a typical EMDR course includes

EMDR is usually delivered in 8 phases, including:

  1. history-taking and planning
  2. preparation (coping skills, stabilization)
  3. identifying the target memory, negative belief, and desired positive belief
    4–7. processing with bilateral stimulation and checking thoughts, feelings, and body sensations
  4. reevaluation and future planning

What it feels like

Some people feel relief quickly; others need more sessions. It can be emotionally intense at times, but a trained therapist works to keep it within a tolerable window and to build stabilization skills first.

If you’d like, tell me whether you’re asking as a client, student, or clinician-in-training, and I can explain it at that level (including a quick comparison to brainspotting).

Brainspotting is a trauma- and stress-focused therapy approach that aims to help people process difficult experiences by using eye position (“brain spots”) to access and work through what is held in the brain and body.

The basic idea:

  • When you recall a distressing memory or emotion, your body often reacts (tightness, anxiety, nausea, urge to look away, etc.).
  • A brainspotting therapist helps you find a specific point in your visual field where that distress feels most activated (or sometimes where you feel calm/regulated).
  • While you hold your gaze on that spot, you pay attention to internal sensations, emotions, and thoughts. The therapist supports you while your brain and nervous system “process” the material—often with fewer words than traditional talk therapy.

People use it for things like:

  • trauma/PTSD and chronic stress
  • anxiety and panic
  • grief, performance blocks (sports, public speaking, creativity)
  • phobias and persistent emotional triggers
What Is Brainspotting?

Brainspotting is a trauma- and stress-focused therapy approach that aims to help people process difficult experiences by using eye position (“brain spots”) to access and work through what is held in the brain and body.

The basic idea:

  • When you recall a distressing memory or emotion, your body often reacts (tightness, anxiety, nausea, urge to look away, etc.).
  • A brainspotting therapist helps you find a specific point in your visual field where that distress feels most activated (or sometimes where you feel calm/regulated).
  • While you hold your gaze on that spot, you pay attention to internal sensations, emotions, and thoughts. The therapist supports you while your brain and nervous system “process” the material—often with fewer words than traditional talk therapy.

People use it for things like:

  • trauma/PTSD and chronic stress
  • anxiety and panic
  • grief, performance blocks (sports, public speaking, creativity)
  • phobias and persistent emotional triggers